Customer Service

In keeping with our goals to provide the highest levels of customer satisfaction, our staff is able to answer your inquiries quickly and accurately. Shipment status, proof of delivery, return products information, and warranty issues are just a few of the topics our dedicated customer service team can help resolve.

The Customer Service team is organized by these departments:

• Accounting
• Payables:
  Contact Angie at administration@en-netservices.com or 301-846-9901 x7686
• Receivables:
  Contact Judy at jbrody@en-netservices.com or 301-846-9901 x7696

• Order Status:
  Please contact your designated sales representative or email cio-cs@en-netservices.com
• Product Returns:
  Email returns@en-netservices.com

Product Return Policy: En-Net adheres to the return and restocking policies of our distributors and manufacturer partners. In general terms, we typically have 7 days from delivery for a no questions asked return and 30 days from delivery for an approved return. En-Net Services reserves the right to refuse a return request based on the condition of said product(s) and/or circumstances, wherein En-Net will determine final approval.